Communication and De-escalation - “Wolfson Formula”

 

Presented by John Wilson, Internationally Recognized Subject Matter Expert

$9,995 (per speaking engagement)

 

This four-hour customized presentation provides verbal and kinesics tools to accomplish the following safely and effectively: maintain composure, establish rapport, communicate well, establish cooperation, and gain compliance with students, parents, members of the public, peers, and administration. The curriculum will be customized to the attendees and the type of work they do on a daily basis.

 

Additionally, the presentation provides important insight into understanding crisis, predictability, bias, and body language.

 

This presentation will educate attendees on an easy-to-employ, highly effective, universal communication system (The Wolfson Formula).  It helps professionals maintain their own behavior in stressful and critical situations, gain compliance from difficult people, and achieve cooperation where they might not have been able to do so otherwise without the training.  The "Wolfson Formula" has been tested and used effectively for over ten years in many situations, including: public interactions, crises, victim interviews, simple negotiations, consensual encounters, investigations, and other “high stakes” situations.

 

This course has been taught to thousands of professionals and is quickly becoming the gold stand in understanding and employing communication and de-escalation skills.  Attendees will leave with a pocket-sized quick reference guide and access to a small poster-style reference. The course will also cover a highly motivating and inspiring section on employee resilience and the challenges we overcome. 

 

The client shall be responsible for providing a clean, safe training environment with enough seating for the attendees. Special audio/visual support may be required from the client for large events such as 100 or more attendees. KSL shall be responsible for arriving approximately one hour prior to the training for set up and equipment resting purposes. KSL shall also be responsible for any training materials and resources provided during the course.