Conflict Resolution in the Workplace
$10,995 (per speaking engagement)
Presented by John Wilson, Internationally Recognized Subject Matter Expert and Amy Segui, Expert in Conflict Analysis & Resolution
The client shall be responsible for providing a clean, safe training environment with enough seating for the attendees. Special audio/visual support may be required from the client for large events such as 100 or more attendees. KSL shall be responsible for arriving approximately one hour prior to the training for set up and equipment resting purposes. KSL shall also be responsible for any training materials and resources provided during the course.
This 3 to 4-hour course is designed to equip participants with the knowledge and skills necessary to effectively address and resolve conflicts commonly encountered in a variety of professional and private settings. It explores various types of conflicts, along with their root causes, and offers simple, practical strategies to manage and resolve them.
A key focus of this course is understanding the role of typical human behavior in conflict. Many professionals often work in high-stress environments where quick or high stakes decision-making is essential. Understanding how human behavior influences conflict escalation and resolution in difficult working environments is crucial. Participants will learn to recognize early warning signs of conflict, address underlying issues, and implement strategies to promote effective communication and collaboration.
Additionally, participants will explore the Foust-Wolfson Project assessment resources. These take just a few minutes to use and serve as practical tools to assess, address, mitigate, and conclude conflicts in their professional practice long after they leave the seminar.
By the end of the course, participants will have a deeper understanding of conflict resolution and will be equipped with practical skills and strategies to navigate conflicts effectively, ultimately fostering a more productive and harmonious work environment. Reference materials are made available physically and electronically.