Northern California Projects Director John Wilson and Director of Client Services David Westrick at the 2022 California Association of School Business Officials, the Foremost Authority on School Business.
Thank you to all who took some time to visit our Vendor Booth. KSL, Inc. provided one breakout seminar featuring our De-escalation & Communication course. Please refer to course description below if you are interested in bringing these training to your District!
Communication and De-escalation
John Wilson, NorCal Projects Director
This workshop provides verbal and kinesic tools to safely and effectively accomplish the following: maintain composure, establish rapport, communicate well, establish cooperation, and gain compliance with students, parents, members of the public, peers, and administration. Additionally, the course provides important insight into understanding crisis, predictability and biases.